FAQ

General

  • Is there any particular clothing you suggest?

    Because of the warm and relatively humid climate, everything lightweight and airy is recommended. Casual beachwear will suffice; T-shirts, tank tops, shorts, dresses and skirts are common wear with visiting tourists. During temple visits, stricter regulations apply, as sarongs are mandatory and bare shoulders are not appreciated. A hat, thongs and walking shoes will also prove useful. Please be aware that some restaurants and clubs have their own specific dress code.

  • Can I change money in Bali?

    Yes, there are many money-changing facilities on the island. We recommend the services of two major companies: PT BMC and PT Central Kuta. They offer the most favourable rates, don't charge any commission and are highly trustworthy. In addition, there are many ATMs for easy money withdrawal. Dependent on your bank, a commission might be charged.

  • What about electricity?

    Bali has 24-hour electricity supply. In the very rare case of a black out, Villa Alabali has an electric generator. We use 220 Volt electrical outlets and offer the standard plug sockets fit for two round pins. For your convenience, each room has a universal plug available. When bringing you own audio and video equipment, please make sure you have the right plugs and cords.

Practical

  • How can I keep in touch with family, friends and business contacts?

    Wi-Fi Internet is freely available and mobile phone reception is good throughout the villa. Every room is equipped with a telephone for internal closed circuit calls.

  • Do you offer laundry service?

    Yes, for laundry service we collaborate with external parties. Depending on your wishes, we bring your laundry to either a standard or high-level company.

  • Can we rent a car or motorbike?

    We don't offer cars and motorbikes ourselves, but we can certainly help you to find a decent renting company.

  • How many staff members do you employ and what is their schedule?

    We employ a total of eight staff members, five butlers, two security guards and one gardener. They work in three shifts: morning, afternoon and night. A butler is invisibly present from 7am until 11pm. The security staff is present from the afternoon until the early morning (7am) and is there to for your safety. In addition, they make sure that the lights are out and do whatever necessary to make the property ready for the night.

  • What is your tipping policy?

    In order to thank the staff for the service provided, you have the possibility to reward them collectively with a tip. The tip will be distributed equally among all staff members. We recommend tip sharing rather than individual tipping.

  • Is it possible to have lunch and/or dinner at the Villa?

    Yes, it is. With a 24 hours notice, a cook will be available to prepare dishes of your choice. If you prefer to cook yourself, the villa has a fully equipped private kitchen.

  • Is it possible to organize a special event at the villa?

    Yes, it is. We can arrange events for groups between 25 and 30 people. Please inform us in advance about your plans and wishes, and we will do our best to accommodate your requests. We will also arrange the necessary permit by the local Banjar, which is required by Indonesian law.

  • What kind of spa treatments do you offer?

    We offer a broad range of spa treatments, from basic to highly sophisticated. Depending on your preferences, we have both male and female villa therapists.

  • What is the local culture like?

    Although Seminyak can be considered a somewhat Westernized enclave, the local culture is still undoubtedly present. Hinduism has shaped the Balinese culture and its marks can be found everywhere; from the many temples to the unique rituals that characterize Bali's daily life.

  • Are there any temples in the neighbourhood we can visit?

    The nearest temple in Seminyak is the Petitenget temple, which was built in the 15th century and is still being used. The Petitenget temple is located only a five-minute walk from the villa. Every month during full moon, a big ceremony is held. The ceremony dates are based on the Balinese calendar, so please ask our staff for current events.

  • I would like to visit some other villages to discover the real Bali. Could you customize a trip to my interests?

    Yes, we can arrange any kind of island trip you want.

  • Should I bring gifts for the villagers?

    No, that is not necessary. If you wish to help the local people, you could consider buying some handicrafts from local shops. It will be highly appreciated by all.

  • What should I wear when visiting the villages?

    Appropriate attire would be a T-shirt or top that covers the shoulders, combined with shorts or a sarong. When visiting a temple, a sarong is mandatory most of the time, as well as covered shoulders.

Medical

  • How do I protect myself against bugs?

    Our bedrooms are air-conditioned and we always spray them with an insect repellent in the evening. In addition, we treat our property several times a month for pest control. Insect repellent is easy to find in local pharmacies, a spray-on or roll-on type is recommended.

  • Is there any special type of medicine I should bring?

    We advise you to bring your own personal medicine. In case you need anything else, a pharmacy is located only ten minutes from the villa. A first-aid kit is available at the villa.

  • In case of a medical emergency, is there a hospital nearby?

    The most sophisticated Hospital Is SILOAM, located fifteen minutes drive from the villa. In general, Bali has many hospitals accommodated to international standards.

  • Is there any risk of contracting Malaria?

    Bali is Malaria-free. However, Dengue fever is more common. Since the Dengue mosquito is only active in the late afternoon, we recommend to also use repellent at daytime.

Beach and surfing

  • Could you tell me some more about the nearest surf spots?

    The Uluwatu area offers the best breaks, but is located somewhat far away (a one-hour drive, approximately). Kuta, Seminyak and Cangu beach are perfect for beginners. The period best for surfing reaches from March to the end of April, and September through November.